Customer care
Contact RapidHeat UK
The short answer
Choosing between bundles, sizing a room or working out running costs? Ask us. For an order already placed, reply to your order confirmation email and our team will help.
Email support
support@getrapidheat.co.ukBest for product, sizing and running-cost questions before you order.
Response time
Within 1 working day
Monday to Friday, 9am–5pm UK time. Messages sent at weekends are answered on Monday.
Existing orders
Reply to your confirmation email
Replying to your order confirmation reaches our order team, who can track, return or refund it fastest.
Before you email us
Many questions are answered on our delivery, returns and warranty pages. If you are still deciding whether RapidHeat suits your room, the small room heater guide covers sizing.
Ready to warm your room in about 5 minutes?
Order RapidHeat today with free tracked UK delivery and a 30-day money-back guarantee.
Sold direct by RapidHeat UK. Secure checkout, free tracked UK delivery.
